Job Title:
Customer Account Manager Nottinghamshire
Location:
Mobile/ No Fixed location
Starting Salary:
£30,151 progressing to a maximum of £32,909 pro rata for part-time.
Hours:
37 per week
Contract:
Permanent, Term time plus 3 weeks (41 in total)
HCC job ref: HCC22248
Closing date: 2nd April 2023
Diversity:
We are an inclusive employer and value a diverse workforce
Job Duties:
If ever there was an opportunity to kick-start or further enrich your customer focused sales career, this is it. We are looking for someone with excellent people skills, listening skills and communication techniques to be the Customer Account Manager for the East Midlands to manage and grow the loyal school customer base.
This position is perfect for you if you enjoy investing in customer choices to grow the business through your negotiating and account planning skills. The role delivers real job satisfaction building meaningful customer relationships that make a difference in the educational resources sector whilst working as part of a supportive team.
In this role you will:
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Provide an outstanding experience to customers by managing and growing a territory.
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Complete accurate and efficient sales feedback demonstrating an understanding of the aims and objectives of the business and applying these to varied situations.
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Communicate with colleagues, managers, buyers and other internal partners on customer order enquires.
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Assess customer needs and make pro-active recommendations through investing in product knowledge and competitor offers.
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Work in an organisation with a strong reputation in the market for value, service, and great customer relationships.
Any technical, skills and qualifications needed for the role:
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A full UK Driving licence.
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The ability and motivation to achieve key performance indicators and performance targets
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The ability to manage your own workload, and can prioritise the tasks that are the most important
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Excellent communication skills - oral and written.
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Basic computer literacy and keyboard skills
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A good knowledge of basic Microsoft Word, Excel, PowerPoint
At County Supplies and within the sales team we really value a healthy work life balance, and to achieve this we are flexible and our team are too. We highly value and recognise the work our colleagues achieve with great benefits including an employee of the month award.
Additional Information
Closing Date: 2nd April 2023
Interview Date: W/C 17thApril 2023
For an informal discussion and more information please contact: Vicki Cardwell - victoria.cardwell@county-supplies.org
Benefits of working for us:
• Flexible Working Arrangements (depending on the role)
• Excellent Career Development
• Salary Exchange for Additional Benefits
• Excellent Pension Scheme with Employer Contributions
• Shopping Discounts
• Support Groups & Wellbeing Schemes
Disability Confident:
We are proud to be a
Disability Confident employer
and guarantee an interview to anyone disclosing a disability whose application meets the minimum criteria for the post.
English Fluency:
The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required).
Further information about the legal requirement can be found here.
How to Apply
Click here to apply. As part of the application, you will be required to upload your most recent CV ensuring gaps in employment have been addressed and asked to answer the 4 key questions which are located at the end of the advert and a template can be found in the 'Available Documents'.
1. What skills and sales experience do you have to deliver a high level of customer service and meet KPIs?
2. How have you increased sales within a territory?
3. How have you successfully worked as part of a team?
4. Do you have experience using Excel and CRM Tools?
If you do not provide answers to the questions and upload to your application, your application will be rejected.
Available documents