| |
|
|
Help
I'm having problems using this site?
If you're having difficulties with this site, check here first for answers to common questions.
*You are unable to login – Have you entered your details correctly?
Check your customer code using a previous invoice/advice note.
Check your user name, is it the one you chose for this site.
Check your password, this was sent to you by e-mail.
Please remember these fields are case sensitive.
*You are unable to find a product
Use key words, from the description of the item, in the product search
box. Try different ones if the product is not found.
Use the product code, if you have it, in the product search box.
To browse the catalogue click on ‘catalogue’ at the top of the page.
To browse individual sections of the catalogue click on the section you
require, these are shown on the left hand side of the page.
Click on ‘more’ for more information on that product.
*Not sure how to buy
Search for your product and click on ‘buy’ – this takes you to a screen
where your basket is created.
Or click on the basket symbol, found at the top right of the page, this will
give you a fast order entry facility to enter the product code and quantity,
your basket will be created below.
If you cannot see your basket scroll down the page.
*Need to change your details
Click on ‘user profile’, found at the top right of the secure site home page.
You can change any of the details shown here.
If changing any details for a ‘one off’ order ensure you change them back
before the next order.
*You have forgotten your password
Contact Customer Services as detailed below
If you are still having difficulties after trying the above please contact County Supplies by clicking on ‘contact us’ at the top of the home page, e-mail supplies@nottscc.gov.uk, fax us on (0115) 977 5777 or telephone Customer Services on (0115) 977 5640.
|
 |
|
|
